How to Grow Your Agency with Strategic Partnerships
Anyone with sales experience already understands how valuable strategic partnerships can be to drive growth.
For the rest of us, it may not be as obvious just how much revenue can be generated, consistently (read; predictably) from building an intentional, formalized partner ecosystem.
So I’m going to walk you through it.
Why parter?
Strategic partnerships accounted for nearly ~30% of my agencies top-line revenue in 2019.
This represents millions of dollars in growth that we would have missed out on had I not invested in finding, testing, and optimizing these partnerships.
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Better still, it gives you an opportunity to scale specific parts of your agency. For us in 2020, this meant doing an analysis of all our client-dollars from 2019 to understand which areas could grow faster leveraging strategic partners.
What makes a partner “strategic?”
- Adds Value to Your Agency
Enables you to offer products or services you either do not already offer, or aren’t true “experts” at, thus strengthening your offering.
- Adds Value for Your Clients
It can’t just be about increasing your revenues, your partner offerings need to actually add tangible value for your clients.
- Increases Direct & In-Direct Revenues
A strategic partner will help you grow existing client retainers by offering complimentary services.
- Creates New Lead Channel(s)
When done correctly (and properly managed) partnerships create a new, sustainable (and eventually predictable) channel for leads via referrals.
Types of Partnerships
There are dozens of different ways you can partner with all types of companies, but here are the most frequent types of partnerships for digital agencies;
- Software
- Influencers & Authors
- Referral
- White Label
- Communities & Private Groups
How FTF partners with Assisted Reach to Deliver Business Intelligence for Link Building
Our data showed that ~30% of top-line revenue came from outreach (or digital PR as it’s now more often referred to), enough so that it made sense fo us to spin the service out as it’s own brand, and for me to go to work looking for strategic partners.
What could I take away from the analysis to offer as value to a potential partner?
Since 70% of FTF clients are currently running active link building campaigns, I went looking for a partner that could:
- Leverage the fact these clients are already engaged in link building, and had a complimentary product or service, and
- Would enable me to sell more link building services without adding additional resources or costs.
The Situation
FTF has a B2B SaaS client who we have identified needs to launch an aggressive link building campaign to have any hopes of catching up to their 3 main competitors in organic search.
The most common Client questions about link building:
- Why do we need to be building links?
- How many links do we need to build?
- How long will it take?
- How much will it cost?
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The Solution
Enter The Link Intelligence Report from Assisted Reach.
This deliverable, which we are able to white-label directly, provides an objective (data-driven) answer to all of these questions.
It allows us to focus on selling more of what we do best (Outreach as a Service) and less on trying to convince the Client that they should be doing this.
In short, it gives us a polished, reliable fast-forward button for setting expectations and driving results.
How to Get Started Building Strategic Partnerships
First, you need to focus on operationalizing your partnerships.
Make commitments that establish Trust.Focus on the marriage between demand and fulfillment – ensure alignment.
Evaluation
I use 6 areas of evaluation to determine if a Partner is a good fit for FTF.
- Reliability
- Time to Launch
- New Market
- New Product or Service
- White Label>
- Existing Audience
Scoring (Target score >5)
- Reliability (Weight: 3)
- Time to Launch (Weight: 0.5)
- New Market (Weight: 2.5)
- New Product or Service (Weight: 0.75)
- White Label (Weight: 1.5)
- Existing Audience (Weight: 2.5)
Pitching
Pitch long-term value, not “quick hit” revenue increases.
This means you need to put in the time to research your target partners, and make sure that what you’re pitching fits within their existing business – and would provide real benefit to them, long-term.
Pro Tip: The easiest way to get your first meeting is to have a qualified opportunity to bring to the table.
- Open with an opportunity.
- Present an example of your agency’s work.
- Explain the specific product or service you want to Partner on.
- Explain the economics (MUST be fair, or simply won’t be attractive).
- Ask if it’s something they’d be open to?
Managing
Being Proactive
Managing your partners should be a key priority for you as the Agency Owner (or if you’re larger, the sole focus of a Channel or Partnership Manager).
Management here is a mix of tracking, communication, and marketing – all designed to support both partners equally.
Reporting
- Set up systems of reporting that enable full transparency.
- Give your Partners access to pipeline reporting for deals relevant to your Partnership.
- Referral: what’s the value and timing of deals sent?
- White-Label: which deals include their products or services? What’s the total and timing?
- Payments: Treat your partners like your vendors.
Communication
- Monthly partner newsletter, keeping partners abreast of new products of special offers.
- New deals in pipeline that might be a good fit. *Consider creating a partner pipeline that partners have access to.
Co-Marketing
- Partner page on your agency site.
- Participating in blog posts
- Assisting with promotion
- Co-branded webinars (like this one!)
Understanding The Value as a Strategic Partner
It’s important you understand the why behind investing in building out your partner program.
Faster Growth
Rather than selling one product or service to one client, you get to sell multiple products or services to one partner.
You’re indirectly leveraging your partner’s audience and relationships, which results in faster growth for your agency.
Less Time Marketing & Selling
Rather than setting up a full funnel marketing strategy or building a sales team, you can focus on a very specific account-based marketing (ABM) strategy.
The accounts should be potential partners you believe can benefit from your product / service.
The LTV of a partner is much higher than most individual clients, so you don’t have to spend nearly as much time marketing or selling.
Less Relationship Management
Relationship management is a necessary evil.
It’s evil because, at the end of the day, it doesn’t play any part in the results your client’s are paying you for.
With strategic partnerships, you only have to manage the relationships with your partners.
Types of Products or Services Ideal for Selling as a Partner
There are certain products and services that are easier to sell as or through a partner.
Bolt On
Additional data or analysis that compliments existing offered products or services, but can be sold stand-alone.Example: WordAgents.
Extend
Enrichment of data / existing product or service process via partner offerings.
Example: Assisted Reach.
Integrate
A product or service you sell on behalf of your Partner, but then your agency is paid to implement / integrate the solution.
Example: WP Engine
Referral
Send leads unqualified for your agency that are a great fit for others, where you monetize the opportunity while creating trust and supporting your Partner.
Example: RicketyRoo
Start to Partner Program in < 2 Weeks
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